Cryplớn exchanges are seeing record dem& from customers, but the same customers are unable khổng lồ transact because banks are not supporting crypto platforms, fearing backlash from the RBI. vuialo.net explains what is at stake.

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What worries governments and central banks about cryptocurrency is that if it becomes mainstream, they’ll thua thảm control over monetary tools such as interest rates và the supply of money.

Cryptocurrency exchanges have sầu been clamouring for more users to join them for years now, wanting to be as mainstream as stocks and mutual funds. Now as millions of new users queue up to lớn invest in bitcoin và the meme-turned currency dogecoin, these exchanges are in a standoff with banks, which have been declining cryplớn transactions saying that crypkhổng lồ is under a regulatory cloud as per the banking regulator.

Crypto investors who hold ngân hàng accounts with private và public sector banks, including ICICI, HDFC và Union Bank of India among mỏi others have not been able lớn deposit or withdraw money from their crypto lớn accounts at various times in the last few weeks, disrupting business in an industry seeing otherwise unprecedented growth, according to lớn people familiar with the matter & tested by vuialo.net.

HDFC, ICICI, State Bank of India & the regulator Reserve sầu Bank of India did not respond to lớn detailed queries from vuialo.net seeking bình luận.

Popular currencies such as bitcoin, ethereum & cosmos often see their prices fluctuate wildly in the course of a day, và investing when the price is low is seen as key to success in a volatile market. Often users identify and traông xã the currency for weeks or even months, planning to invest when the price falls, but they are not able to lớn, because exchanges such as WazirX, CoinDCX or CoinSwitch Kuber vì chưng not have sầu tư vấn from their banking partners. 

Sudipkhổng lồ Deb, 24, a Mumbai-based engineer, has been investing in cryptocurrencies for the past year, but is now unable to invest properly for the first time. “There is always a problem with the partner bank with all of them (apps). If I know the price is going lớn rise và I am not able khổng lồ invest, it is just a waste,” he says.


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Bitcoin, the most popular cryptocurrency currently has a market cap of over a trillion dollars, and a single bitcoin trades at $56,000, more than doubling this year alone.

In 2018, the RBI banned cryptocurrencies, although the Supreme Court said last month that such a ban is unconstitutional. While crypkhổng lồ has been under a regulatory cloud for years and the industry has been pushing for legitimacy & self governance, crypkhổng lồ apps have sầu also seen unprecedented growth và adoption in the last few months, adding millions of users và increasing the stakes involved.

India’s leading exchanges have all seen their Twitter accounts fraught with complaints and irate customers demanding refunds, calling the apps fraudulent and yet wanting to lớn invest more at the same time.

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Ashish Singhal, co-founder and CEO of CoinSwitch Kuber says that not even at Amazon, in his previous stint, did he have to build tech lớn support a million users at the same time.

“Even at Amazon we had lớn handle 100,000 transactions a second. Here we are seeing 500,000 khổng lồ a million concurrent users. We have grown so fast, all our projections have sầu been proven wrong,” Singhal said. Six months bachồng, he expected to have 2.5 million users by today. He has 5 million registered users currently.

Crypkhổng lồ exchanges have engaged with banks và the RBI in a dialogue, individually & collectively- via the Internet và thiết bị di động Association, hoping for a resolution, sources said.

“Banks are still not fully convinced. There is a lot of confusion. We have sầu been telling them about the Supreme Court’s order that phối aside the RBI ban circular, but there is still uncertainty within their departments,” said Nischal Shetty, founder và CEO of WazirX, owned by Binance, one of the world’s largest crypkhổng lồ exchanges. 

Banks say that the RBI hasn’t clarified its stance và that banks are governed by their own regulator ahead of the Supreme Court, leading to a stalemate.

"For banks, the RBI"s stance is everything. They are not going khổng lồ risk offending the regulator. Unless the exchanges can give sầu banks materially new information about the legality or get a positive word from the RBI, the situation will remain tricky till then," a banker said, requesting anonymity

Some banks are selectively providing tư vấn, while exchanges are trying their own nifty manoeuvres to lớn keep customers happy. Exchanges are trying khổng lồ provide banking support to new customers, who expect a top-notch experience & are excited by bitcoin, while letting the stalemate affect older users, who are less likely lớn leave the platkhung because of what executives insist is a temporary issue.

“This industry has grown really big really fast. The banks will have an edge if they support it. I am seeing some positive sầu replies but it will take some conversations và some time,” Shetty said.

Some customers, however, have sầu been put off by the constant regulatory flux and despite investing large amounts in cryplớn and disclosing it, and doing so via foreign exchanges.

“I don’t use Indian exchanges because of the risk of regulators clamping down at any point và this constant baông xã và forth,” says Dhawal Chopda, a 25-year-old chartered accountant and lawyer who has been investing in crypto lớn since 2017. “We need regulatory support because Indian investors should not miss out on potentially huge gains,” he added.

Industry executives expect banking tư vấn khổng lồ resume in the coming weeks, although that may be an optimistic view. To be sure, investors may still be able to invest, but not when they want & not in the mode that they want. And even once they invest, selling their currency may turn out lớn be the real challenge with banking support unclear.